Ordering & Payment

What payment methods does L’USINE accept?

We accept the following methods of payment:

-           Online payment: Visa, MasterCard, JCB, local ATM card (we are currently unable to accept international bank cards that are issued outside of VN)

-           COD (cash on delivery)

What is the status of my order?

Once an order is placed, you will receive an order number and a confirmation email with your order summary. If you are a registered user, simply log in to your account. Guest users can click here and enter phone number or email in the designated fields to check status of your order

Can I change an order after it has been placed?

We begin working on your order as soon as it is placed, so we are unable to make any changes or modification to an order after it has been confirmed.

How do I track my order?

To track your order, please click here and enter your email or phone number. You will then be able to view all of your order and shipping details.